Since joining KRA in 2014, Jonathan has provided consistent strategic-leadership support as a Senior Business Services Consultant; Business Services Program Manager; and Director of Workforce Operations, Program Performance. In his current position, he provides management oversight for WIOA American Job Centers, TANF Employment Programs, and other KRA career-development and workforce-services operations across the country. Jonathan implements and directs site-specific CQI initiatives that increase operational effectiveness and efficiency, which include program and fiscal contract performance and client and community engagement. In addition, he is engaged in industry promotion and outreach through his role as host of KRA’s HUB Podcast Program. Jonathan holds a Bachelor’s Degree in Organizational Management from Patten University, Oakland, California.