Reena Singh, One-Stop Operator Manager at KRA Corporation, shares how the Employee NV Career Hub supports job seekers across urban and rural areas through integrated partner services, warm handoffs, and continuous quality improvement. The conversation explores regional workforce trends, the role of one-stop operators, and how collaboration creates measurable impact for individuals and communities.

You’ll hear insights on…

• How one-stop operators coordinate partners to deliver a seamless customer experience

• Workforce trends shaping Northern Nevada’s growing and rural economies

• Using client-centered approaches to meet job seekers where they are

• Leveraging community partnerships and referral systems to address barriers

• Applying customer feedback to drive continuous quality improvement

Tune in to this episode of KRA’s The Hub on Spotify or Apple Podcasts to learn how effective one-stop operations strengthen workforce systems and improve outcomes for job seekers and communities.