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KRA's The Hub Podcast - Episode #68

Innovate, Integrate, Inspire: Best Practices from the 2025 Business Services Academy

Featuring: David Barch, Director of Vendor Relations and Special Projects, NAWDP
Alexis Franks, Director of Membership, NAWDP

Workforce development continues to evolve, and business services professionals are at the center of driving innovation, collaboration, and employer partnerships. At the 2025 Business Services Academy in Denver, David Barch and Alexis Franks of NAWDP share key strategies shaping today’s workforce landscape.

From peer-to-peer learning to customized employer solutions, the conversation highlights how workforce professionals can adapt to changing needs, leverage new tools like AI, and strengthen authentic relationships with employers. The episode also provides a preview of upcoming NAWDP initiatives.

You’ll hear insights on…

  • Creating environments that foster collaboration and peer-to-peer learning among workforce professionals

  • Why traditional approaches are no longer enough in workforce development

  • The growing importance of customized training and sector strategies for employers

  • How AI is influencing business services and where workforce professionals can apply it effectively

  • Future opportunities from NAWDP, including virtual academies and expanded apprenticeship initiatives

Tune in to this episode of KRA’s The Hub on Spotify or Apple Podcasts.

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