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KRA's The Hub Podcast - Episode #64

Opportunity, and Empowerment: The Future of Career Services

Featuring: Lubna Hanif, WIOA Team Supervisor, Rubicon Programs

Workforce innovation continues to evolve through technology, collaboration, and human-centered service. In this episode, Lubna Hanif, WIOA Team Supervisor at Rubicon Programs, shares how a diverse team is leveraging AI, virtual service delivery, and trauma-informed practices to meet the needs of job seekers across Contra Costa County.

Hanif highlights the importance of balancing technological advances with personalized support, ensuring participants—many facing significant barriers—receive resources that foster both employment success and long-term resilience.

You’ll hear insights on…

  • How Rubicon Programs integrates AI into workforce systems while preparing staff for future changes

  • Strategies for providing fully virtual workforce services and hybrid coaching models

  • Building culturally responsive, trauma-informed practices into career services

  • The role of collaboration and structured guidance during times of legislative change

  • Lessons in leadership, mentorship, and empowering women in the workforce

Tune in to this inspiring conversation on Spotify and Apple Podcasts to explore how workforce leaders are charting the course for innovation. 

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