Recently, KRA Corporation testified before the DC Council’s Human Services Performance Oversight Hearing Committee related to the success of the Temporary Assistance for Needy Families (TANF) Employment Program (TEP), operated by KRA for the DC Department of Human Services (DHS).
Anthony Featherstone, KRA Program Manager, assured the Committee of KRA’s continuing success in providing TANF recipients with meaningful education, training, and employment opportunities. He testified that between October 2012 and January 2014, KRA made significant progress in assisting TEP customers with eliminating barriers to employment and meeting their educational and employment goals.
Related to Customer Engagement, Job Placement and Retention, Training, and Barrier Remediation, Featherstone highlighted specific performance gains and provided examples of successful outcomes achieved by KRA customers. His testimony was based upon data presented by DHS performance “scorecards”, plus more recent data from KRA’s internal tracking systems.
Featherstone concluded his remarks to the Committee with the statement, “KRA is pleased with the increased and continuing success of its TEP customers, and looks forward to even more significant outcomes in the months and years to come.”
The Committee had requested that a KRA/TEP customer also provide testimony, so Featherstone was joined by Ms. DaiJuan Wade, who described losing her husband in 2011, and then losing her job a year later. She stated, “While trying to support our son who was 2 years old at the time, I had no other resources available and my last option was TANF.”
Within a few months, Wade was referred to KRA/TEP for assistance in finding suitable employment, and after 3 months of intense Professional Development Workshops and targeted Job Searches, she found it…with KRA as an Outreach Specialist! Wade concluded, “In my current position, I see TANF in a new light, from both sides, and enjoy assisting TANF customers with engagement with KRA as their TEP provider.”
Dr. Boone’s 20+ years’ experience in the industry is extensive and her expertise in private-, public-, and non-profit sector workforce-services organizations is unparalleled, particularly in the Baltimore–Washington Metropolitan area.
