Michaela Smalls, Career Agent with PGWorks, a TANF Program operated by KRA for the Prince George’s County [MD] Department of Social Services, reports, “Our intensive job-readiness assessment is designed to reveal a customer’s areas of strength, and weakness, in order to create the best plan for job-placement success.
Some jobseekers need more preparation–basic-skills upgrading, interviewing skills, job-application assistance, job-search techniques, dress-for-success, soft-skills development–than others, like Linda Brown, who needed concentrated guidance in one major area: resume development.
Single, with one child, Linda had many assets for employability–an AD in Business Administration from Columbia [SC] Community College; an exceptional customer-service work history; and just as important, a positive attitude and spirit, motivated by her passion for interacting with people.
Michaela and KRA Job Developer David Veney, who is keenly aware of exactly what appeals most to employers, assisted Linda in revamping her resume, and within 3 weeks, she received an offer from a condo leasing company for a fulltime Front Desk Agent position!
Michaela concluded, “Linda really enjoys her new position, ‘working with individuals and families and helping them create homes.’ Education and experience are great, but passion and perseverance are also attributes that need to be packaged in a way that catches the employer’s attention.”
