Recently, Chris Murphy, Connecticut’s 5th District Congressional Representative; Glenn Marshall, Commissioner, Connecticut Department of Labor (CTDOL); and Dennis Murphy, Deputy Commissioner, CTDOL, visited the KRA/CTWorks One-Stop Career Center in New Britain to meet with KRA jobseeker-customers who are in danger of losing their Unemployment Insurance benefits, or have already exhausted their benefits. Together with Tom Phillips, President/CEO of KRA’s client, Capital Workforce Partners, staff hosted the roundtable discussion, which had been requested by Congressman Murphy’s office. A disabled veteran; a customer trying to start his own business; and a jobseeker with two Master’s degrees, who was working at an hourly-wage job to make ends meet, were among the customers who met with the Congressman and CTDOL officials, who listened to their stories and gave them the opportunity to ask questions. The impetus for the meeting was for Murphy “to hear the voices of his constituents who are having tough times, so he can go back to Congress and be a voice for those who are having difficulty finding employment and desperately need continued benefits to survive while they search for jobs.” After the meeting, the visitors took a tour of the newly-renovated Center, which was re-designed to support a team approach to service delivery, to leverage technology, and to reflect how today’s highest performance teams are comprised of networked resources.
Dr. Boone’s 20+ years’ experience in the industry is extensive and her expertise in private-, public-, and non-profit sector workforce-services organizations is unparalleled, particularly in the Baltimore–Washington Metropolitan area.
