Recently, Don Scott, KRA Senior Vice President, Workforce Operations, and Kim Staley, KRA Program Director for the CTWorks North Central Region, welcomed local and State guests to the opening of the newly-renovated Enfield CTWorks One-Stop Career Center (One-Stop). Dennis Murphy, Deputy Commissioner, CT Department of Labor (CT/DOL); Ken Nelson, Deputy Mayor, Town of Enfield; and Thomas Phillips, President/CEO of KRA’s client, Capital Workforce Partners (CWP) joined area business leaders, educational representatives, and jobseekers in celebrating the opening of the new Center. The new facility’s “open-space” design greatly enhances the One-Stop service delivery system for both jobseekers and businesses. The Enfield office staff, which includes KRA/CTWorks and CT/DOL Career Agents/Counselors and Job Developers, now work with One-Stop customers and business partners in a more connected manner to provide job search assistance, job leads, career testing, enrollment into career preparation workshops, and information on training programs in growing CT industries.
Scott stated, “KRA believes that, in collaboration with CWP and CTDOL, we are on the front lines of revolutionizing the way One-Stops are configured to deliver services. This new open-space approach serves three major purposes. First, it addresses a need to economize in an era of diminishing resources, by reducing net “brick and mortar” costs. Second, it configures space to support a team approach to service delivery, leveraging technology and reflecting how today’s highest performance teams are comprised of networked resources. Third, it acknowledges the changing ways that jobseeker- and employer-customers optimize the use of the One-Stop system, by combining time in the Center with the use of on-line resources and learning and face-to-face time outside the Center.”
The same open-design concept is featured at a newly re-configured New Britain KRA/CTWorks Center, and will be implemented soon at the region’s other One-Stops.
Dr. Boone’s 20+ years’ experience in the industry is extensive and her expertise in private-, public-, and non-profit sector workforce-services organizations is unparalleled, particularly in the Baltimore–Washington Metropolitan area.
