Position Title | Online Learning Facilitator |
Position Number | CT11016 |
Summary | Facilitates the independent online learning activities of customers learning computer basics and upgrading their skills. |
Essential Duties and Responsibilities: | Presents orientation sessions and accesses the computer skills of customers and other job search programs. |
Acts as a resource and guide for learners at all levels who come to class on a “drop in” basis. | |
Supports clients’ independent learning by introducing online resources and researching new ways to increase computer skills. | |
Maintains open and timely communication with related support and managerial staff in all areas pertaining to the program, customers, completion statistics, referral-sources, contract fulfillment, and other important measurements of program success. | |
Maintains customer records both electronically and hard copies as necessary. | |
Maintains supplies and equipment inventory, arranging for repair and/or replacement needs or reporting such needs. | |
Develops and maintains a positive, professional, working relationship with partner staff, mentors and colleagues; cooperation, flexibility, and support are expected at all times. | |
Qualifications | To perform this job successfully, an individual must possess extensive knowledge and experience in teaching basic computer skills; Microsoft Office and email applications |
Education and Demonstrated Job Knowledge | Bachelor’s degree an accredited college and university in business, public administration behavioral science or related field or any combination of education and experience equivalent to graduation. |
Two years of experience of work experience combining elements of training, counseling, case management or other services. Knowledge and experience working with people with employment barriers. | |
Excellent communication skills, bi-lingual (a plus). | |
Other Skill and Abilities | Personal computer literacy is required. Computer proficiency on Internet, e-mail, Power Point, and Microsoft Office (Word, Excel, and Outlook) required. |
Instructions | Submit your, cover letter, resume, and salary history to: Careers- Email: careers@fcmtest2.com
PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
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KRA Corporation is an Equal Opportunity Employer |