Career Agent

Location San Diego, CA
Position Title Career Agent
Job Number CA1307
Date Posted 06/25/2014
Job Overview KRA Corporation seeks a committed, reliable, and highly motivated professional with demonstrated outreach, assessment, case management, and job placement experience in the field of workforce development.
Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods.
Provides intake, eligibility, assessment, career exploration, case management, and training assistance.
Provides detailed case management and documentation in state system.
Responsible for overall case management and delivery of professional and energetic customer service.
Ensure jobseekers meet employment goals and have the resources to be successful.
Must understand and accept responsibility for performance of caseload.
Ability to professionally adjust to unforeseen circumstances or programmatic changes.
Responsible for accurate and timely data reporting and documentation
Education and Demonstrated Job Knowledge Bachelor’s degree with experience in human service, social work, counseling, psychology, criminal justice, or related field required.
Candidates with substantial case management experience, a strong background in the delivery of services, and the ability to read and interpret policy and procedures preferred.
Strong organizational, time management, verbal and written communications, and computer skills.
Must be highly organized; self-motivated and able to motivate and connect to jobseekers.
Personal computer literacy required including the ability to navigate the Internet and a basic familiarity with Microsoft office; ability to learn and efficiently utilize various case management software programs.
Instructions Submit your, cover letter, resume, and salary history to: careers@fcmtest2.com.  PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation is an Equal Opportunity Employer
Location Hartford, CT
Position Title JFES Career Agent
 Job Number CT11015
 Date Posted 12/17/2014
Job Overview Performs professional work providing career counseling, intensive and case management and follow-up services Workforce Investment Act (WIA) and Jobs First Employment Services (JFES) customers in the North Central Region. Work is performed under the supervision of the JFES/WIA Career Agent Supervisor.
Provide intensive case management services to JFES and WIA registered customers within the One-Stop system.
Complete intake and eligibility determination for WIA Adults and Dislocated Workers and JFES clients. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods.
Enter data into and otherwise use and process clients through any CTWBS participant information system as required and any other database as required by the One-Stop system.
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals.
Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training.
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements under CWP, CTDOL, JFES, and WIA policies and procedures.
Develop a comprehensive Individual Employment Plan (IEP) for all JFES/WIA customers. Provide referral and tracking of eligible customers into JFES/WIA contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts. Tracking through the WIA/JFES training enrollment process shall include:o   Verification of customer training start, schedule, and hourso   Tracking of customer attendance and progress

o   Referring JFES customers for sanction when appropriate

o   Verification and documentation of attainment of competency

o   Verification and documentation of credential attainment

o   Upon completion, referral to Job Placement services

o   Timely notification to CWP of early termination or drop from ITA program
Provide twelve (12) month post-exit follow-up services for all registered WIA customers to include retention and supportive services. Verification and recording of enrollment in post-secondary education or training and credential attainment throughout the follow-up period are required.
Education and Demonstrated Job Knowledge Any combination of education and experience equivalent to graduation from an accredited college and university with a Bachelors degree in business, public administration behavioral science or related field.
Two years of work experience combining elements of training, counseling, case management, or other services.
Must possess substantial case management experience, strong background in the delivery of WIA/JFES services and the ability to read and interpret policies and procedures.
Good written and verbal communication skills. Bi-lingual English/Spanish is required.
Knowledge and experience in Microsoft Word and Excel. Ability to learn and efficiently utilize various case management software programs.
Instructions Submit your, cover letter, resume, and salary history to: Ashley Barnum @ cwpcareers@fcmtest2.com.   PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation is an Equal Opportunity Employer
Location Norfolk, VA
Position Title Career Agent
Job Number NR10015
Job Overview KRA Corporation seeks a committed, reliable, and highly motivated professional with demonstrated outreach, assessment, case management, and job placement experience in the field of workforce development.
Support and assist clients with self sufficiency goals by exploring opportunities to promote emmployability skills.
Peform assessments and assign customers to various employment service activities that will prepare with the transition from receiving governmental assistance to economic independence.
Develop specific plans for attainment of progress toward employment; support with job development activities.
Provide ongoing job placement and retention with the collection and/or maintenance of case records and data relevant to program participation.
Ability to comprehend and apply public assistance and employment service programs, policies, and regulations sufficient to make decisions for the TANF/VIEW program.
Ability to exchange information orally with clients, co-workers, and partner agencies.
Ability to schedule and manage own caseload including interviews, appointments and verifications.
Ability to identify customer’s employment needs and to develop an employment service plan responsive to barriers.
Ability to interview customers to collect and analyze narrative and statistical data to ensure completeness and accuracy of data.
Education and Demonstrated Job Knowledge Bachelor’s degree with experience in human service, social work, counseling, psychology, criminal justice, or related field required.
Strong background in the delivery of services, the ability to read and interpret policy and procedures or related field preferred.
Candidates with substantial case management experience, and/or eligibility experience.
Strong organizational, time management, verbal and written communications, and computer skills.
Personal computer literacy required including the ability to navigate the Internet and a basic familiarity with Microsoft office; ability to learn and efficiently utilize various case management software programs.
Instructions Submit your, cover letter, resume, and salary history to: Sharon Morse @ smorse@fcmtest2.com . PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation is an Equal Opportunity Employer
 
Location Baltimore, Maryland
Position Title Career Agent
Job Overview Responsible for overall case management and delivery of professional customer service.
Complete monthly case narratives to provide employment plan.
Ensure participant compliance with program requirements,
Conduct monthly file audits to assess customer progress and document next steps in the employment goal.
Conduct home, site, and employer visits when applicable.
Ensure assigned clients receive sufficient guidance and the support necessary to reach their employment goals.
Locate additional resources, as necessary, to assist participants with meeting goals.
Manage a caseload of assigned customers with sensitivity to individual needs.
Education and Demonstrated Job Knowledge Bachelor’s degree from an accredited college or university.
Experience working with an adult and/or disadvantaged population.
Must possess strong organizational and time management skills. Excellent verbal and written skills.
Familiar with, or the ability to, learn Federal, State, and Local Temporary Assistance to Needy Families (TANF) rules and regulations.
Proficiency in Microsoft Office required. Aptitude to learn and efficiently utilize various case management software programs.
Instructions Submit your, cover letter, resume, and salary history to: Careers @  careers@fcmtest2.com. PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation is an Equal Opportunity Employer
 
Location Washington D.C.
Position Title Case Manager
Job Overview Manage a caseload of assigned customers with sensitivity to individual needs. Ensure assigned clients receive sufficient guidance and the support necessary to reach their employment goals.
 Case Manager will produce outcomes as stated in the client contract. A familiarity with, or the ability to, learn Federal, State, and Local Temporary Assistance to Needy Families (TANF) rules and regulations.
Coordinate services that Provider provides and ensure customer is progressing toward retaining employment.
Review the DHS administered assessments.
Developing and amending IRP’s.
exclusively on the District’s TEP.
Responsible for conducting outreach to referred customers.
Complete written forms and reports accurately and in a timely manner.
Education and Demonstrated Job Knowledge Bachelor’s degree in social work, social services, counseling or related field from an accredited US college or University, or minimum of 5 (five) years of case management services experience. Professional Certification preferable.
Experience working with populations similar to District’s TANF customers.
Experienced at working TANF customers and knowledgeable about the challenges that TANF customers typically face. : Computer literate and proficient at using Microsoft office; Applicant must have the ability to learn and efficiently utilize various case management software programs. Additionally, applicant must have good listening and coaching skills
Knowledge and experience in Microsoft Word and Excel; excellent organizational skills; good written and verbal communication skills.
Instructions Submit your, cover letter, resume, and salary history to: Careers e-mail: careers@fcmtest2.com.    PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation is an Equal Opportunity Employer