Charles Botts, III, formerly a member of the KRA Business Services Team at the CTWorks One-Stop Career Centers* in North Central Connecticut, recently accepted a position as a KRA Subject Matter Expert and Trainer, a transition that he says “has positioned me to do what I enjoy doing more consistently, and allows me to pursue my professional passions of trainer, self-empowerment, and professional development.”
Botts, who is both a Certified Workforce Development Professional and a Certified Professional Resume Writer, wasted no time putting his vast knowledge, skills, and abilities …in business services and training and development…to good use by accepting an invitation from SETA (Southeastern Employment and Training Association) to present two learning opportunities at the 3-day 2013 Fall SETA Conference.
Botts’ first workshop topic was Business Services; Closing the Gap in Workforce Development Programs, which provided valuable best-practices information and insight related to how business services teams are aptly suited to serve…and unify… very different workforce programs, such as WIA (funded by the Department of Labor) and TANF (a Department of Health and Human Services initiative). Since the KRA/CTWorks operation serves both WIA and TANF populations, Botts was in a unique position to present on the subject.
Through his second workshop, The Mentor Management Model, Botts shared cutting-edge findings and strategies on how Managers and Supervisors in the workforce system can better energize, inspire, and develop their teams to increase productivity and maximize results.
The feedback from both sessions, which were well-attended, was extremely positive. On the SETA experience, Botts commented, “Anytime I get an opportunity to represent our program, at any level…local, regional, or national…and to share the great things KRA and CTWorks are able to accomplish, I consider it an honor. To be invited to share my experience at a conference like SETA, which represents a part of the country with which I am not well acquainted, I was excited to bring a little bit of New England to the Southeast. Personally, I learned a lot about their particular set of challenges and successes in the workforce development arena.”
Dr. Boone’s 20+ years’ experience in the industry is extensive and her expertise in private-, public-, and non-profit sector workforce-services organizations is unparalleled, particularly in the Baltimore–Washington Metropolitan area.
