Austin B. Hicks, Program Manager

Austin describes her philosophy of program infrastructure and leadership development as “people-centric”, maximizing and leveraging her team’s unique knowledge and skill sets to provide positive, sustainable outcomes for both employer- and jobseeker-customers. An accomplished and innovative workforce-services professional, she has 10+ years’ experience in private- and public-sector programs, including those focused on work-readiness, job development, and employment opportunities for TANF Program recipients. A NAWDP member, Austin earned an MS degree in Management, Marymount University, and a BS degree in Psychology, University of Memphis.