For 15+ years, KRA has supported NAWDP and its mission in a variety of capacities, including staff serving on the Board of Directors; as Forum and Conference Exhibitors and Sponsors; as Workshop Facilitators and Presenters; and as the exclusive Presenter for the 2024 Fiscal Management Virtual Academy.
On Wednesday, May 20, 2026, 8:30 am to 9:30 am, you will definitely want to be in the Phoenix ABC room of the Sheraton Phoenix Downtown!
That is where an exciting KRA Team, notably Jonathan Overall, Director, Communications & Innovation; and Thomas Thornton, Business Services Manager, KRA/OhioMeansJobs. will present From Job Orders to Skills Solutions: Elevating Business Services Through Demand-Driven Outreach on the Employer Engagement and Sector Strategies Track.
To fuel your anticipation and heighten your interest, here’s a preview provided by the Team: “Today’s employers are navigating rapid technological change, skill shortages, and evolving talent demands—especially in sectors like healthcare, logistics, and manufacturing. This session equips Business Services professionals to shift from reactive job order intake to proactive, skills-based engagement.
“Participants will explore how to identify core workforce challenges through consultative outreach, uncover reskilling needs, and connect employers to tailored solutions such as work-based learning, short-term training, and customized partnerships.
“Walk away with practical tools, conversation guides, and real-world strategies to deepen employer relationships, strengthen sector partnerships, and position your workforce system as a driver of economic growth.”
Trust us! Don’t miss this exciting educational workshop—and earn CWDP Competency 1: Customer Service Methodology—facilitated by two of the most informative thought-leadership professionals in the industry, including—Jonathan — who also presented at the July 2025 NAWDP Business Services Academy.
Hope to see you there!