Join Our Live Winter Webinar Series: Session 1: Leadership Reimagined is today, December 2, 2025. REGISTER NOW!
Hospitality hiring is undergoing a major shift. Rich Simmerman, CEO of Cantaloupe AI, shares how the company is eliminating traditional resumes by using voice interviews to create a more equitable and efficient hiring process for hotels and restaurants. Drawing from personal experience in the hospitality industry, Rich reveals how high turnover and poor applicant screening are costing businesses thousands—and how Cantaloupe AI is solving this with data-backed voice technology.
The conversation, recorded live at the Jobs for the Future Horizon Summit, also explores the broader economic urgency of connecting workers to sustainable careers, the challenges of AI integration in frontline industries, and the bravery required to build tech solutions that truly understand people.
You’ll hear insights on…
How traditional job applications fail frontline hospitality workers
Why voice-based interviews outperform resumes for first-round screening
The economic toll of early quits—and how to reduce them by 46%
What makes Cantaloupe AI uniquely effective in hiring for hotels and restaurants
Why urgency in workforce development is a now problem, not a future one
Tune in on Spotify or Apple Podcasts to hear the full conversation.
Fill out the form below. Our team will be in touch shortly.
Your Monthly Pulse on Workforce Innovation
