Monthly Archives April 2017

KRA Team Building is Functional…and Fun

How did eight individuals, whose performance was being both surveilled and timed, reach one conclusion to solve a problem that affected all of them? Well, according to Wenda Harbour, Chief, KRA Corporate Administration, the answer was teamwork! “Recently, KRA staff from our Accounting and Finance, Administration, and Human Resources departments tested our collaborative problem-solving skills in a Breakout Baltimore Escape Room activity, Operation: Casino. We deciphered codes; followed clues, diagrams, and maps; rolled dice, spun wheels, and calculated winnings; and solved puzzles to mutually conclude “Who Dunnit!” to win our freedom! I believe the challenge was to apply the skills we use
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KRA Staff Improve Service Delivery Through TIC Training

According to the Trauma Informed Care Project, trauma-informed care (TIC) is “an organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma [and] emphasizes physical, psychological and emotional safety for both consumers and providers, and helps survivors rebuild a sense of control and empowerment.” In addition to supporting KRA’s corporate-wide 2016 Community Care Campaign, part of which focused on youth suffering from PTSD-type challenges, KRA/Long Beach Knowledge2Career Academy staff participated in local TIC-training events on practices that can assist individuals in coping with trauma-related obstacles to achieving personal and professional goals. Project Director
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KRA Customer Overcomes Severe Barriers to Success

Visiting the KRA/San Diego Metro Region Career Centers, operated for the San Diego Workforce Partnership, Knowlton R. Atterbeary was accompanied by Jordan Finkelstein, Career Agent, on a tour of the Urban Barber College, owned by Jerry Riggins. Following a haircut at Urban Cuts, also Riggins-owned, one of Finkelstein’s customers, Kwamane Abel, expressed a genuine interest in enrolling in the 9-month UBC course, which Finkelstein facilitated by securing eligibility approval; however, SDWP/ITA funds were temporarily unavailable. In the interim, Abel got into trouble, was arrested, and sentenced to 30 days in jail, exacerbating Finkelstein’s efforts in supporting him to overcome existing workforce barriers,
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