Online Learning Facilitator

Position Title	Online Learning Facilitator
Position Number	CT11016
Summary	Facilitates the independent online learning activities of customers learning computer basics and upgrading their skills.
Essential Duties and Responsibilities:	Presents orientation sessions and accesses the computer skills of customers and other job search programs.
	Acts as a resource and guide for learners at all levels who come to class on a “drop in” basis.
	Supports clients’ independent learning by introducing online resources and researching new ways to increase computer skills.
	Maintains open and timely communication with related support and managerial staff in all areas pertaining to the program, customers, completion statistics, referral-sources, contract fulfillment, and other important measurements of program success.
	Maintains customer records both electronically and hard copies as necessary.
	Maintains supplies and equipment inventory, arranging for repair and/or replacement needs or reporting such needs.
	Develops and maintains a positive, professional, working relationship with partner staff, mentors and colleagues; cooperation, flexibility, and support are expected at all times.
Qualifications	To perform this job successfully, an individual must possess extensive knowledge and experience in teaching basic computer skills; Microsoft Office and email applications
Education and Demonstrated Job Knowledge	Bachelor’s degree an accredited college and university in business, public administration behavioral science or related field or any combination of education and experience equivalent to graduation.
	Two years of experience of work experience combining elements of training, counseling, case management or other services. Knowledge and experience working with people with employment barriers.
	Excellent communication skills, bi-lingual (a plus).
Other Skill and Abilities	Personal computer literacy is required. Computer proficiency on Internet, e-mail, Power Point, and Microsoft Office (Word, Excel, and Outlook) required.
Instructions	Submit your, cover letter, resume, and salary history to: Careers- Email: careers@fcmtest2.com PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation is an Equal Opportunity Employer