About Us
Innovative. Exceptional. Trusted.
KRA Corporation is committed to the highest level of customer-service standards. Operating nationally, we support county and regional Workforce Boards and local Departments of Human and Social Services to provide comprehensive workforce development programs that produce results-oriented employer-jobseeker connections.
As a national leader in workforce development, our outcomes-driven models leverage resources and relationships across many inter- and intra-business platforms–industry and labor; economic development; education and occupational-skills development–to create innovative program solutions that boost regional economies.
KRA infuses continuous quality improvement (CQI) principles into everything we undertake, using data to monitor outcomes in real time, and making adjustments that result in improved performance and successful collaborations. At every organizational level, the KRA Promise is honored by every team member–corporate and program–for providing exceptional customer service.
We invest in our teams to produce trusted operational results for all our valued external and internal customers–clients, businesses, jobseekers, and employees.
Our Vision
To engage businesses, develop workers, and nurture stronger communities.
Our Mission
To provide businesses with a trained and reliable workforce by preparing jobseekers for today’s competitive workplace and global economy.
Our Core Values
Knowledge…our foundation for creating Innovative Solutions
Responsibility… our promise to continuously offer Exceptional Services
Achievement… our proven performance for delivering Trusted Results
KRA is committed to performance excellence throughout every aspect of our operations, subscribing to The Baldrige Framework: Driving Organizational Excellence as our primary CQI criteria for company-wide assessment and performance enhancement. KRA’s core values support our dedication to delivering solutions and services that result in the highest level of customer engagement and satisfaction.
Dr. Boone’s 20+ years’ experience in the industry is extensive and her expertise in private-, public-, and non-profit sector workforce-services organizations is unparalleled, particularly in the Baltimore–Washington Metropolitan area.
