Career Agent Team Leader

Location Hartford, CT 
Position Title JFES Team Leader
Job Number CT-10019 
Date Posted 04/02/2012
Job Overview KRA Corporation seeks a committed, reliable, and highly motivated professional with demonstrated career counseling, intensive and case management and follow-up services Workforce Investment Act (WIA) and Jobs First Employment Services (JFES) customers in the North Central region.
Duties & Responsibilities Provide intensive case management services to JFES and WIA registered customers within the One-Stop system.
Complete intake and eligibility requirements for WIA adults and Dislocated Workers and JFES clients.
Ensure jobseekers meet employment goals and have the resources to be successful.
Responsible for accurate and timely data reporting and documentation through any CTWBS participant information system as required, and any other database as required by the One-Stop system.
Guide jobseekers through the preparation of indivdiual employment plans (IEP) based on their specific occupational goals.
Conduct orientation sessions, workshops, job clubs and other group presentatios for clients.
Provide technical assistance and guidance on CASAS administration and interpretation to other Intensive Services staff.
Meet and/or exceed program benchmarks. Participate in all staff related events as required.
Education and Demonstrated Job Knowledge Bachelor’s degree with experience in human service, social work, counseling, psychology, criminal justice, or related field required; or combined education and experience equivalent will be considered in lieu of degree.
Strong organizational, time management, verbal and written communications, and computer skills.
Must understand and accept responsibility for performance of caseload.
Candidates with substantial case management experience, a strong background in the delivery of services, and the ability to read and interpret policies and procedures preferred.
Instructions Submit your, cover letter, resume, and salary history to: Human Resources Partner, Ms. Noemi Lugo Email: nlugo@kra.com Fax:860.256.3870PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation is an Equal Opportunity Employer
Location Baltimore, MD
Position Title Career Agent Team Leader
Job Number 10001 
Date Posted 11/15/2011
Job Overview KRA Corporation seeks a committed, reliable, and highly motivated professional with demonstrated outreach, assessment, case management, and job placement experience in the field of workforce development.
Duties & Responsibilities Supervise Career Agents and daily operations of the department ensuring consistent, responsive, professional customer service.
Oversee case management and service delivery for a personal caseload of customers as necessary.
Ensure jobseekers meet employment goals and have the resources to be successful.
Responsible for accurate and timely data reporting and documentation.
Education and Demonstrated Job Knowledge Bachelor’s degree with experience in human service, social work, counseling, psychology, criminal justice, or related field required; or combined education and experience equivalent will be considered in lieu of degree.
Two years supervisory experience including goal setting, performance management, coaching, and counseling.
Strong organizational, time management, verbal and written communications, and computer skills.
Must understand and accept responsibility for performance of caseload.
Candidates with substantial case management experience, a strong background in the delivery of services, and the ability to read and interpret policies and procedures preferred.
Instructions Submit your, cover letter, resume, and salary history to: Program Manager,Ms. Nate’ Gordon  

Email: ngordon@kra.com 

Fax:301.495.2919

PLEASE CITE THE JOB TITLE AND NUMBER IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation is an Equal Opportunity Employer

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