Posts by Marcie Dingle

KRA Supports Non-Traditional Career Opportunities for Women

According to the latest Bureau of Labor Statistics’ figures, on a national level,  women comprise less than 8% percent of Automotive Service Technicians and Mechanics, an industry sector where the median wage is $45,240 in Maryland, and the occupational outlook extremely strong. Recently, supporting a demonstration-grant award to a community partner, KRA’s Work Participation, Placement, and Support Services Program, funded by the Baltimore City Department of Social Services, provided facilities and staff to augment our partner’s recruitment, screening, and referral processes for an Automotive Services Training Program. One hundred percent of the KRA/Baltimore candidates…almost one-third of whom were women…completed the NCIA
Read More

KRA Targets More In-Demand Business Sectors

Connecticut Department of Labor statistics indicate that the State-average annual salary for Computer Numerical Controlled (CNC) Machinists is more than $43,000, with a strong occupational outlook due to the demands of employers engaged in  Aerospace/Defense, Commercial/Industrial Products, and Medical Surgery/Implant Devices business sectors. Through an innovative regional collaboration—Capital Workforce Partners, KRA client for the operation of the Greater Hartford American Job Center, and Goodwin College—15 AJC customers are participating in a 6-week CNC-relevant reading and math preparation course, generously funded by the Hartford Foundation for Public Giving, followed by an 18-credit CNC Machinist Training Program funded by WIOA. CNC Machinists possess
Read More

KRA Continuous Quality Improvement in Action

As part of its CQI Plan, the KRA/TANF Employment Program (TEP), operated for the DC Department of Human Services, conducts ongoing assessments of key program elements to provide its jobseekers and employers the highest possible level of quality customer service. Responding to the results of an analysis of jobseeker educational attainment, KRA/TEP instructional staff participated in a program, offered by the DC Office of the State Superintendent of Education, receiving  Implementation Training, eTest Online Coordinator Certification, and eTest Online Proctor Certification related to the administration of  “foundational educational credentialing” programs. Now trained and certified, KRA/TEP Instructors are better prepared to
Read More

KRA Assists Non-TCA Recipients Achieve Success

KRA/PGWorks business-partner, Dave & Buster’s, “the only place to eat. drink. play”, has hired a new Server, Ms. KimoNe Mitchell! For the Prince George’s County [Maryland] Department of Social Services, KRA operates the PGWorks Employment and Training Program for jobseekers applying for, or already receiving, TCA or SNAP benefits.  Customers without dependent children do not qualify for TCA, but are eligible for SNAP’s Able-Bodied Adults Without Dependents component. Career Agent Ashelley Wilder reports, “KimoNe enrolled after an extended period of unemployment.  Through our Job-Readiness Academy, we helped her showcase specific abilities, interests, and skills—in addition to considerable wait-staff and customer-service expertise—that would capture a
Read More

KRA 2016 CWP Workforce Stars

Recently, Capital Workforce Partners, KRA client-partner for the operation of the American Job Center (AJC) for Connecticut’s North Central Region, held its Annual Workforce Stars Breakfast and Awards Ceremony. Two of the award winners, Daniel Rivera and Gus Marks-Hamilton, were jobseeker-customers nominated by Mark Allen, AJC/KRA Free to Succeed Retention Specialist. KRA President & CEO Knowlton R. Atterbeary and KRA Vice President & COO Patrick Boxall were among the nearly 200 attendees, gathered to honor the achievements and commitment of area career-driven youth, businesses committed to workforce development, and adult career-seekers who have re-entered the workforce. CWP President & CEO Thomas Phillips opened the ceremony,
Read More

KRA Monthly Spotlight!

One year ago today, the Maryland Secretary of Labor, Licensing and Regulation announced that the Baltimore City Mayor’s Office of Employment Development (MOED) had received a $5M demonstration grant, part of a $22M nationwide USDOL grant to seven urban areas with high youth unemployment, “to develop innovative job training strategies and work opportunities for at-risk youth and young adults.” Industries targeted in the Federal grant  included Construction, Healthcare, Manufacturing, Technology, and Transportation/Logistics. Ernestine Chambers, 2016 NAWDP-Award winner and KRA Operations Manager for a TANF Work Participation, Placement, and Support Services Program—funded by the Baltimore City Department of Social Services—reports, “MOED
Read More

KRA Supports Community Partner Preparing Jobseekers for Employment

David Holman, Job Developer, KRA/TANF Employment Program—operated for the DC Department of Human Services—participated recently in a unique workplace-prep event at the invitation of Reginald Black, Academy of Hope Adult Public Charter School, which offers a variety of services similar to those provided by KRA/TEP, including helping jobseekers overcome barriers to employment—such as not being prepared for job interviews. Drawing upon his extensive  knowledge of what employers expect from job candidates, Holman joined Black, and other Academy staff, in conducting mock interviews with 20 ready-to-work jobseekers, covering appearance, greeting, body language, ability to discuss the content of their own resumes, knowledge of position applied for, and
Read More

Industry Credentials Key to KRA Customer Success

When Tanishia Barnes lost her job, a history of 20 years’ commercial cooking experience was insufficient to find another quickly enough to support her five children.  Consequently, she applied with the DC Department of Human Services (DCDHS) for TANF benefits. Through KRA/TEP (TANF Employment Program), operated for DCDHS, Tanishia worked with Career Agent Brittany Switzer on a plan that included resume-development, interviewing, and job-search skills, which led to several interviews, but no suitable offers. To increase her industry marketability, Brittany advised Tanishia to enroll with KRA/TEP food-services training partner, ServSafe, which resulted in her passing the Food Handler’s Course, but
Read More

Award-Winning KRA Operations Manager Featured in Podcast

In April, we reported that Ernestine Chambers, KRA Operations Manager, had been selected by the National Association of Workforce Development Professionals for its coveted 2016 Jodi Spiegel Enhancement of Customer Service Award. Attending the NAWDP Awards Luncheon, one of many highlights of last month’s Annual Conference program, Mike Fazio, Founder/CEO, WORKFORCE180—a web-based workforce-services training resource—was so impressed by her “unbelievable acceptance speech…brief, but impactful”, he invited everyone to “Meet Ernestine Chambers” in one of his educational and informative 180PROGRAMS Podcasts. We congratulate Ernestine, a previous KRA customer, for her many accomplishments and contributions, and thank her for providing the highest
Read More

KRA Attracts Employers at GO-Biz Summit

Recently, the Governor’s Office of Business and Economic Development (GO-Biz) convened a “Grow California Business” Summit to help small business owners access available State services and local resources—such as the KRA Knowledge2Career (K2C) Academy, operated for the Pacific Gateway WDB, in partnership with the City of Long Beach. For Shawna Wright, KRA Project Director, the Summit presented an excellent opportunity to introduce K2C, a comprehensive workforce-services program for older out-of-school youth, to employers needing skilled workers to sustain and/or expand their enterprises. “It was an ideal event for sharing information on KRA/K2C’s pre-, onsite, and post-employment hiring-support services, especially work-experience internships;
Read More