Posts by Marcie Dingle

KRA Supports Community Partner Preparing Jobseekers for Employment

David Holman, Job Developer, KRA/TANF Employment Program—operated for the DC Department of Human Services—participated recently in a unique workplace-prep event at the invitation of Reginald Black, Academy of Hope Adult Public Charter School, which offers a variety of services similar to those provided by KRA/TEP, including helping jobseekers overcome barriers to employment—such as not being prepared for job interviews. Drawing upon his extensive  knowledge of what employers expect from job candidates, Holman joined Black, and other Academy staff, in conducting mock interviews with 20 ready-to-work jobseekers, covering appearance, greeting, body language, ability to discuss the content of their own resumes, knowledge of position applied for, and
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Industry Credentials Key to KRA Customer Success

When Tanishia Barnes lost her job, a history of 20 years’ commercial cooking experience was insufficient to find another quickly enough to support her five children.  Consequently, she applied with the DC Department of Human Services (DCDHS) for TANF benefits. Through KRA/TEP (TANF Employment Program), operated for DCDHS, Tanishia worked with Career Agent Brittany Switzer on a plan that included resume-development, interviewing, and job-search skills, which led to several interviews, but no suitable offers. To increase her industry marketability, Brittany advised Tanishia to enroll with KRA/TEP food-services training partner, ServSafe, which resulted in her passing the Food Handler’s Course, but
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Award-Winning KRA Operations Manager Featured in Podcast

In April, we reported that Ernestine Chambers, KRA Operations Manager, had been selected by the National Association of Workforce Development Professionals for its coveted 2016 Jodi Spiegel Enhancement of Customer Service Award. Attending the NAWDP Awards Luncheon, one of many highlights of last month’s Annual Conference program, Mike Fazio, Founder/CEO, WORKFORCE180—a web-based workforce-services training resource—was so impressed by her “unbelievable acceptance speech…brief, but impactful”, he invited everyone to “Meet Ernestine Chambers” in one of his educational and informative 180PROGRAMS Podcasts. We congratulate Ernestine, a previous KRA customer, for her many accomplishments and contributions, and thank her for providing the highest
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KRA Attracts Employers at GO-Biz Summit

Recently, the Governor’s Office of Business and Economic Development (GO-Biz) convened a “Grow California Business” Summit to help small business owners access available State services and local resources—such as the KRA Knowledge2Career (K2C) Academy, operated for the Pacific Gateway WDB, in partnership with the City of Long Beach. For Shawna Wright, KRA Project Director, the Summit presented an excellent opportunity to introduce K2C, a comprehensive workforce-services program for older out-of-school youth, to employers needing skilled workers to sustain and/or expand their enterprises. “It was an ideal event for sharing information on KRA/K2C’s pre-, onsite, and post-employment hiring-support services, especially work-experience internships;
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KRA MONTHLY SPOTLIGHT!

KRA Receives Workforce Board Award for Business Service Recently, the Alameda County Workforce Investment Board (ACWIB) presented awards to KRA and other workforce-services leaders, partners, and providers for their contributions to the local business community.  For its operation of the ACWIB-funded Alameda County Business Development Group (BDG), KRA was honored “In Recognition of Outstanding WIA Employer Services and Commitment to Alameda County Businesses.” In a letter to KRA announcing the award, James Paxson, Chairperson, and Patti Castro, Director, stated, “The ACWIB would like to acknowledge your organization’s outstanding service commitment.  Your contributions in sustaining ACWIB’s vision and mission, including your
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KRA is Changing the Game and Raising the Bar

Success in the age of the Workforce Innovation and Opportunity Act (WIOA) hinges on building strategic partnerships that support collaboration between Workforce Boards and the American Job Centers (AJC) system.  As an innovative, exceptional, and trusted AJC operator-partner, KRA is taking service delivery to the next level! At the NAWDP 2016 Annual Conference, we will be celebrating  Leadership Award Winner, KRA President & CEO, Knowlton R. Atterbeary, and Customer Service Award Winner, Ernestine Chambers, Operations Manager, for their outstanding and impactful contributions to our industry. Other KRA leaders will be presenting workshops that will help your entire team to change their game and raise
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Hiring Events Produce Exceptional Results for KRA Business Customers

Often, a targeted marketing approach is the best recruitment-and-selection process for businesses with diverse employment needs, and recent hiring events proved very effective in matching six employers’ requirements to jobseekers’ capabilities.  Final statistics still are being processed; however, there are enough firm and pending job offers, and second interviews scheduled, to indicate at least 50 new hires. David Holman, Job Developer for the KRA/TANF Employment Program (TEP), operated for the DC Department of Human Services, reports Rocketship Education, for whom KRA/TEP organized their first Virtual Job Fair, preferred to continue online screening and selection, while Home Depot personally assisted jobseekers in completing online applications, from which they selected candidates
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KRA Monthly Spotlight!

On the threshold of the month of May, which is National Mental Health Awareness Month, our Spotlight! is focused on the KRA/San Diego Metro Region Career Centers’ innovative new program, Breaking Barriers San Diego (BBSD), which supports area businesses in hiring jobseekers with mental-health challenges. KRA’s 2015 Community Care Campaign targeted disability employment as a high-priority workforce-services concern, collaborating with local private- and public-sector partners to initiate, expand, and/or support service-delivery systems that focus on customers’ abilities, not their disabilities. Under the auspices of the San Diego Workforce Partnership, KRA/San Diego has been able to implement BBSD, an employment program that
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Public-Sector Employers Benefit From KRA Workforce Preparation

Osiris enrolled at one of the five KRA San Diego Metro Region Career Centers, operated for the San Diego Workforce Partnership, and discovered that a realistic Individual Employment Plan, job-skills training with national credentialing, and targeted KRA/San Diego workshops were the keys to attracting an employer—2,600 miles away! Focused on a government-services administrative career, Osiris received exceptional service from Career Agent Jordan Finkelstein in developing an IEP that included a WIOA-funded Administrative Professional/ Microsoft Office Specialist certification program, with an online option, and workshops on How to Write a Federal Resume and Federal Jobs Applications. Before finishing training, Osiris discovered
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KRA Supports Supply-Chain Management Businesses

Cargo ships transport 90% of the world’s commodities, raw and in-process materials, and finished goods, with Port of Los Angeles and adjacent Port of Long Beach comprising the sixth busiest seaport in the world! Successful port operations spin-off career opportunities in Supply Chain Management, a kind of “super industry” that supports other business sectors, including industrial and systems engineering, IT, logistics, operations management, procurement, warehousing, and dozens more. Through the Pacific Gateway WDB, in partnership with the City of Long Beach, 14 KRA Knowledge2Career (K2C) Academy students have completed training in Customer Service Operations, Inventory Management, Supply Chain Principles, and
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